Before Activation: 100% refund available if you request cancellation before activating your software license.
After Activation: No refund available once the software has been activated, as seasonal access has been granted.
Service bureau fees and bank product fees are only charged per funded return.
No refund available after a bank product has been funded and disbursed to your client.
If you have any concerns about charges or services, please contact us at [email protected] within 30 days of the transaction. We will work with you to resolve any issues fairly and promptly.